خلاصہ

Syed Saad Hussain Shah


MS/M.Phil (HR)


+92 3125155125


[email protected]


 


11+ years Experienced


HR Operations, Talent Acquisition, Technical Recruitment, Master Trainer, Organizational Development, General Recruitment, Change Mgt, Succession Planner & Administration/Procurement Professional


(USA/CANADA/BAH/KSA/UAE/PAK)


(BAH/KSA/UAE/PAK)


OBJECTIVE


To reach the maximum optimum for personal and organizational growth i.e. to strive for producing results within minimum time framework


EXPERIENCE


Substantial work experience in the field of Human Resource Operations, Organizational Development, Talent Acquisition Management, Technical Recruitment, Master Training, Change Management, Succession planning & Administration/Procurement


1.   Dec 2021 – Present, Dpty/Asst Manager (HR/OD) & Master Trainer at Army Welfare Trust - AWT, Islamabad, Pakistan.


2.        August 2019 – June 2021, Manager (HR, Training & OD) at Roots International Schools, Metropolitan Education Fund (Metropolitan International United College), Roots College International, 4CCI (NGO), Explore Ville Schools, Metropolitan Schools and Colleges & Richmond Global Traders, Islamabad, Pakistan.


3.        July 2018 – Mar 2019, Manager HR/OD & Admin at M.I.A Holdings (BAH/KSA/PK).


4.        March 2018 – June 2018, Officer HR/OD & Admin at Fly Dubai, Islamabad, Pakistan (Project of Royal Airport Services).  


5.        Sep 2016 - June 2017, Worked as Manager HR/OD & Admin/Proc at Secure Logistics Group (Pvt) Ltd, Islamabad, Pakistan.


6.        Feb 2013 - May 2016, Worked as Administrator (HR-OD / Administration) & HR/ Admin Asst at Ghantoot Group & Al Ashram Contracting, UAE.


7.        April 2011 - April 2012, Worked as HR/OD & Finance Coordinator at Inter State Gas Systems, Islamabad, Pakistan.


8.        Jan 2011 – Sep 2013, Worked as HR/OD Asst at PakEventures, Islamabad, Pakistan


پراجیکٹس

Training of Employees

تجربہ

کمپنی کا لوگو
Dpty/Asst Manager (HR/OD) & Master Trainer
Army Welfare Trust
دسمبر ۲۰۲۱ - موجودہ | Rawalpindi, Pakistan

Overall managing & handling Organizational Development of HR for Head Office, 18+ Companies in various cities such as Islamabad, Lahore, and Karachi etc.  
Gap Analysis:
 Identify the gaps in the existing policies of the affiliated companies
 Conduct an extensive research in scope of organizational development
 Implement strong research for affiliated companies by keeping a balance between internal and external equity regarding processes and functions
 Check workload calculations based on employee profiles, Jd’s & Misc. attributes and suggest addition / delegation of duties as per the subject
 Help companies to identify their core functions and outsourcing opportunities enabling them to focus on their core functional strategies to be cost-effective
 Process Systematic evaluation, Verification of current policies & procedures (P & P) and Internal business processes
 Lends the objective view to the top management whether all the practiced areas are efficiently adequately functioning in accordance with the legal & social compliance
 Review of the HR systems & internal business to recommend the interventions in order to meet the challenges of Human Capital Management & Quality Assurance
 Evaluate the extent to which line managers of affiliated companies have implemented in their policies and procedures initiated by AWT Group
 Locate the gaps, lapses, shortcomings in the implementation of HR policies, procedures, practices, and thus recommend desired internal business processes
 Evaluate the HR staff for their capacity, competency & leadership potentials and the internal business processes for their efficiency & smartness
 Evaluation of the affectivity of the organization structure, job titles, incumbents of job titles & internal business processes to support the organization business
 Reviewing the deployment of the HR & Quality functions in accordance with their natural alignment as per the internationally practiced HR & Quality standards
 Identifying the gap through a generic checklist of best HR & Quality practices
 Subjecting the key / core position holders to interviews and focus group discussions. Collating, evaluating and analyzing general financial / business and specific HR & QA functions data collected through observation method to develop three level interventions, immediate, midterm & long term to attain a desired level of HR & QA services delivery in a cost effective, efficient manner in accordance with the specified quality parameters
 Initiate Customized Case studies to evaluate the capacities &competencies of critical job titles, Diaries & Logs, One on one Interview Sessions, Focused Group Discussions (FGDs), Observation Method, Examination of Documents and Internal & External Business Processes
Training & Organizational Development:
 Develop plans in terms of OD to enhance employee’s skills and abilities
 Departmental revamping in terms of company restructuring and modification/addition of Jd’s and role.
 Implement strong research for Organization development by keeping a balance between internal and external equity regarding processes and functions
Development of Organization policies, HR policies, and SOP’s with respect to labor laws and company structure.
 Increase the sense of employee relations by trainings and advice to deal with grievances and educate them continuously on discipline, avoidance of harassment and cultural attributes  
 Development of reporting and complete portfolio of employees in managing employees reporting from organizational perspective.
 Develop tools for performance management in terms of KPI’s, KRA,s, yearly appraisal and performance managing metrics.
 Develop and execute employees soft & hard skills training programs
 Develop system to engage talent acquisition and hiring tools.
 Coordinate & execute training courses (Technical / Non-Technical)
Enhance the employee engagement in context of Organizational development by increasing participation of employee in various activities and brainstorming sessions
 Develop Misc. plans and sessions for organizational effectiveness and development
Change Management and Succession Planning:
 Manage the change in the organization by redefining the roles and revamping the organization departments
 Encourage employee to embrace the change and help them to develop their skills
 Manage succession planning and place right person for the right job
 Implement the succession planning exercise and evaluate the employee performance and impose rotation/downsizing and hiring accordingly
HR/Admin Policies, Organizational Chart & On the Job Training:
 Developing HR and company policies tailored to ministry of Labor
 Training and orientation of employees, Job evaluations on criterion based reliability
 Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Record Keeping & Organizational Chart - Organogram:
 Responsible for the record keeping of all OD - HR data related to all staff regarding head office and affiliated companies
 Ensure record updating of company P & P files ( All documents per hiring policy to be kept updated)
 Updating Organogram and develop organizational chart as and when required 

کمپنی کا لوگو
Manager (HR, Training & Organizational Development)
Roots International Schools & Colleges
اپریل ۲۰۱۹ - جون ۲۰۲۱ | Islamabad, Pakistan

Overall managing & handling HR Operations, Training, Organizational Development, EOBI, Social Security, Labour Court/Legal Cases & Technical Recruitment activities for Roots International Schools, Metropolitan International United College, Roots College International, Explore Ville Schools, Metropolitan School & Colleges & Richmond Global Traders (Head Office and campuses nationwide in Pakistan)
Technical Recruitment
 Recruitment for IT (Software developers, Customer Services, MIS Analyst, IT Experts, ERP Specialist, Etc.)
 Recruitment for Management Positions (Department of Finance, Marketing, Administration, Real Estate, Admissions, Academics, GM, Director, Etc.)
 Recruitment for Other Misc. positions
Staff Personal files, Entry/Exit Procedure & Recruitment:
 Ensure full Compliance with the Hiring Policy & the joining documents - Offer letter, Appointment Letters & contracts
 Ensure the exit process is completed mentioning last salary and Gratuity/Provident Fund (where applicable)
 Preparation of experience certificate, warning, termination letters, end of services letter, appreciation letter, recommendation letter, and other miscellaneous letters
HR/Admin Policies & On the Job Training:
 Developing HR and company policies tailored to ministry of Labor
 Training and orientation of employees, Job evaluations on criterion-based reliability
 Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Training & Organizational Development:
 Develop and execute employees soft & hard skills training programs
 Coordinate & holding training courses (Technical / Non-Technical)
 Develop plans for organizational effectiveness and development
Record Keeping & Organizational Chart - Organogram:
 Responsible for the record keeping of all HR data related to all staff regarding head office and campuses nationwide
 Ensure record updating of staff files (All employees documents per hiring policy to be kept updated)
 Updating Organogram and develop organizational chart as and when required
Payroll Management:
Ensuring preparation of monthly payroll including replacements/existing staff/domestic salaries/deductions and new staff additions using SAP Software
EOBI (Employee Old Age Benefit Income):
 Registration of new staff with EOBI & managing the portal regarding staff entry/exit
 Registration of campuses
 Process cases for EOBI
 Meeting with the EOBI Officials
 Resolve issues relating to EOBI 
Social Security:
 Registration of new staff with Social Security & managing the portal regarding staff entry/exit
 Registration of campuses
 Process cases for Social Security
 Meeting with the Social Security Officials
 Resolve issues relating to Social Security
Legal Cases & Labour Court:
 Registration of new staff with Labour court & managing accordingly
 Registration of campuses
 Process cases for Labour Court
 Meeting with the Labour Court Officials
 Resolve issues relating to employees/company and Labour court 
 Dealing with the prime minister portal complains (PMDU)
 Ensure timely reply to any case
 Dealing with any government level case (Labour Court) or from any miscellaneous entity
 cases regarding Private Educational Institutions Regulatory Authority (PIERA)
 Any miscellaneous legal cases from employee on the company and vice versa
 Ensure proper documentations of legal cases
Medical Insurance:
 Developing the policy and its implementation (Health and Group Life) 
 

کمپنی کا لوگو
Manager HR & Admin
M.I.A Holding, Bahrain, KSA & Pakistan
جولائی ۲۰۱۸ - مارچ ۲۰۱۹ | Manama, Bahrain

Overall managing & handling HR Operations, Technical Recruitment, Labour court /Misc. Government entity cases & Administration/Procurement for Head Office and regional Offices in Bahrain, KSA & Pakistan
Human Resources
Technical Recruitment
 Recruitment for IT (Software developers, Customer Services, MIS Analyst, IT Experts, ERP Specialist, Tally ERP Specialists, Etc.)
 Recruitment for Management Positions (Department of Finance, Marketing, Engineering, Etc.)
 Recruitment for Other Misc. positions
Staff Personal files, Entry/Exit Procedure & Recruitment:
 Ensure full Compliance with the Hiring Policy & the joining documents - Offer letter, Appointment Letters & contracts
 Ensure the exit process is completed mentioning last salary and Gratuity/Provident Fund (where applicable)
 Preparation of experience certificate, warning, termination letters, end of services letter, appreciation letter, recommendation letter, and other miscellaneous letters
Training & Organizational Development:
 Develop and execute employees soft & hard skills training programs
 Coordinate & holding training courses (Technical / Non-Technical)
 Develop plans for organizational effectiveness and development
Record Keeping & Organizational Chart - Organogram:
 Responsible for the record keeping of all HR data related to all staff regarding head office and regional offices
 Ensure record updating of staff files ( All employees documents per hiring policy to be kept updated)
 Updating Organogram and develop organizational chart as and when required
HR/Admin Policies & On the Job Training:
 Developing HR and company policies tailored to ministry of Labor
 Training and orientation of employees, Job evaluations on criterion based reliability
 Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Staff Visa, Entry, Exit Procedure & Recruitment:
 Ensure full Compliance with the Visa, Hiring Policy & the joining documents - Offer letter & contracts
 Ensure the exit process is completed mentioning last salary and Indemnity (where applicable)
 Ensure the preparation of experience certificate, warning or termination letters
Payroll Management:
Ensuring preparation of monthly payroll including existing staff salaries/deductions and new staff additions
Medical Insurance:
 Supervise and ensure the process of all medical insurance claim (Health and Group Life)
Legal Cases & Labour Court:
 Process cases for Labour Court
 Meeting with the Labour Court Officials
 Resolve issues relating to employees/company and labour court 
 Ensure timely reply to any case
 Dealing with any government level case (Labour Court) or from any miscellaneous entity
 Any miscellaneous legal cases from employee on the company and vice versa
 Ensure proper documentations of legal cases
Administration:
Premises and accommodation:
 Manage all aspects of lease agreements with landlords covering all rented premises and staff accommodation
 Strict implementation of office SOP’s and Implement safety & health measures within office premises
Staff & Pool Vehicles:
 Management & maintenance of all pool vehicles, their fuel management including measure to prevent theft
 Maintaining vehicle log books and insurance as applicable
Office Supplies:
 Managing timely supplies and provision of stationery to all regional offices staff as per plan.
 Managing timely supplies of kitchen item and manage cleaning supplies for regular cleanliness at office premises.
Utilities:
Timely payments of all official cellular service partners, internet & landlines, office maintenance and fueling

کمپنی کا لوگو
Manager (HR & Administration/Procurement)
Secure Logistics Group (Pvt Ltd)
اکتوبر ۲۰۱٦ - جولائی ۲۰۱۷ | Islamabad, Pakistan

Overall managing & handling HR Operations, Training, Organizational Development, EOBI, Social Security, Labour Court/Legal Cases & Technical Recruitment activities for Head Office, 3 regional Offices and 1 marshaling area office (ISB, LHR & KHI)
Human Resources:
Training & Organizational Development:
 Develop and execute employees soft & hard skills training programs
 Coordinate & holding training courses( technical / Non-Technical
 Supervise and ensure the process of all claims
HR/Admin Policies, Organizational Chart & On the Job Training:
 Developing HR and company policies tailored to ministry of Labor
 Training and orientation of employees, Job evaluations on criterion based reliability
 Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis
Staff Entry, Exit Procedure & Recruitment:
 Ensure full Compliance with the Hiring Policy & the joining documents - Offer letter & contracts
 Ensure the exit process is completed mentioning last salary and gratuity (where applicable)
 Ensure the preparation of experience certificate, warning or termination letters
Record Keeping & Organizational Chart - Organogram:
 Responsible for the record keeping of all HR data related to all staff regarding head office and regional offices
 Ensure record updating of staff files ( All employees documents per hiring policy to be kept updated)
 Updating Organogram and develop organizational chart as and when required
Payroll Management:
Ensuring preparation of monthly payroll including existing staff salaries/deductions and new staff additions
Medical Insurance:
 Supervise and ensure the process of all medical insurance claim (Health and Group Life)
EOBI (Employee Old Age Benefit Income):
 Registration of new staff with EOBI & managing the portal regarding staff entry/exit
 Registration of campuses
 Process cases for EOBI
 Meeting with the EOBI Officials
 Resolve issues relating to EOBI 
Social Security:
 Registration of new staff with Social Security & managing the portal regarding staff entry/exit
 Registration of campuses
 Process cases for Social Security
 Meeting with the Social Security Officials
 Resolve issues relating to Social Security
Legal Cases & Labour Court:
 Registration of new staff with Labour court & managing accordingly
 Registration of campuses
 Process cases for Labour Court
 Meeting with the Labour Court Officials
 Resolve issues relating to employees/company and labour court 
 Ensure timely reply to any case
 Dealing with any government level case (Labour Court) or from any miscellaneous entity
 Any miscellaneous legal cases from employee on the company and vice versa
 Ensure proper documentations of legal cases
Administration:
Premises:
 Manage all aspects of lease agreements with landlords covering all rented premises
 Strict implementation of office SOP’s and Implement safety & health measures within office premises
Office & Telecom Equipment:
Ensure smooth functioning and regular maintenance: PABX & all telecom equipment's (IT)
Staff & Pool Vehicles:
 Management & maintenance of all pool vehicles, their fuel management including measure to prevent theft
 Maintaining vehicle log books as applicable
Office Supplies:
 Managing timely supplies and provision of stationery to all regional offices staff as per plan.
 Managing timely supplies of kitchen item and manage cleaning supplies for regular cleanliness at office premises.
Utilities:
Timely payments of all official cellular service partners, internet & landlines, office maintenance and fueling
 Monitoring HR Database, Programs and Incentives Program, Conducting and carrying out need analysis

تعلیم

Iqra University
ایم فل, Master of Science‎
Human Resource, Business Administration
مکمل
2012
Iqra University
ایم فل, MS‎
مکمل
2012
Federal Board
انٹرمیڈیٹ / اے لیول, , I.C.S‎
فی صد 50%
2005
Federal Board
میٹرک / او لیول, , Matric in Science‎
فی صد 62%
2003

پیشہ ورانہ مہارتیں

ماہر Employee Management
ماہر HR Strategy
ماہر HR Training
ماہر Human Resources
ماہر Payroll Processing
ماہر Performance Evaluation
ماہر Recruiting
ماہر Sourcing
ماہر Talent Acquisition
ماہر Excellent Verbal and Written Communication
ماہر High Pressure Situations
ماہر Program Evaluation
ماہر 360 Recruitment
ماہر ability to motivate others
ماہر Ability To Negotiate
ماہر Accounts Managment Skills
ماہر Admin Assistantce
ماہر Admin Task Planning
ماہر Analytical Thinking
ماہر Analyzing Data
ماہر Applicant Tracking System
ماہر Applications Processing
ماہر Aseptic Technique Knowledge
ماہر ATS
ماہر  Talent Acquisition
ماہر Be Ableto Deal with "Gray"
ماہر Benefits Administration
ماہر Benefits Negotiation
ماہر Branch Administration Skills
ماہر BS/BBA Master degree in Human Resources or related field
ماہر Business Content Management
ماہر Business Development
متوسط Business Development Strategies
ماہر Business Performance Management
ماہر Business Writing
ماہر C Level Negotiation
ماہر Candidate Retention
ماہر Candidate Sourcing
ماہر Change Management
ماہر Client Dealing 
ماہر Communication and Coordination
ماہر Communication and Coordination Skills
ماہر Compensation And Benefits
ماہر Computer Proficient
ماہر Configuration Switches
ماہر Conflict Management
ماہر Conservation Awareness
ماہر Content Analysis
ماہر Content Development
ماہر Content Media Management

زبانیں

ماہر اردو
ماہر انگریزی
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